Welcome to the Terms & Conditions for Flower Delivery Haringey. These Terms apply to all customers placing orders for flower delivery within Haringey and surrounding areas. By using our website and placing an order, you agree to comply with these Terms & Conditions, which govern your use of our services, your rights, and your obligations. We recommend that you read these Terms carefully before completing your purchase and retain a copy for future reference. If you do not agree with these Terms, please refrain from using our services.
Placing an order for flower delivery via our website is straightforward. Customers can browse our online catalogue of floral arrangements, select their desired products, and add them to the shopping cart. You may review selected items at the checkout page, where you will also be prompted to provide relevant delivery information and any personalised messages or preferences. Please ensure all delivery details, including the recipient's name, address, contact information, and delivery date, are accurate. Incorrect information may lead to delays or failed delivery for which we cannot be held responsible.
Once you have reviewed your selections and provided all required information, proceed to payment to confirm your order. Submitting your order constitutes an offer to purchase our products. You will receive an on-screen acknowledgment and an order confirmation via your chosen communication channel after payment is successfully made. Please note, all orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion. If for any reason we are unable to fulfil your order (for example, due to lack of product availability or unforeseen circumstances), we will notify you promptly and issue a full refund for any payment received.
While every effort is made to supply arrangements as displayed on our website, flowers and packaging materials are subject to seasonal availability and may sometimes differ from the illustrations. In the event a specific flower or item is not available, we reserve the right to substitute with a product of equal or greater value and similar appearance and quality. We strive to ensure your arrangement maintains the overall style, theme, and colour scheme of your selected product.
All prices displayed on our website are quoted in British Pounds Sterling (GBP) and are inclusive of VAT unless stated otherwise. The final price at checkout will include the cost of the flowers or products selected, plus any applicable delivery charges based on the delivery location and chosen delivery date.
We accept a range of secure payment methods, including major debit and credit cards. Full payment is required at the time of order placement, and orders will not be processed until payment has been confirmed. Please ensure sufficient funds are available in your selected payment method to avoid transaction failures. Should a payment be rejected or disputed after order confirmation, we reserve the right to cancel the relevant order and withhold delivery.
We take payment security seriously and use secure, industry-standard technology to protect your financial information. Please do not attempt to make payments through any unauthorised means, as we cannot accept responsibility for lost or misallocated funds due to incorrect payment.
Flower Delivery Haringey provides delivery services across the borough of Haringey and surrounding areas. Deliveries are made in accordance with the delivery details provided by you at the time of order. We aim to deliver all orders on the chosen delivery date, but cannot guarantee exact delivery times. Delays may occasionally occur due to factors beyond our control, such as adverse weather, traffic, or unforeseen circumstances.
If no one is present to receive the flowers at the time of delivery, our drivers will attempt to leave the arrangement in a safe place at the property, with a neighbour, or as instructed in your order notes. In such cases, a delivery card may be left to inform the recipient of the location. Should delivery not be possible, we will attempt to contact the recipient or sender for further instructions. Additional delivery attempts may incur further charges.
It is your responsibility to provide accurate and complete delivery information. We accept no liability for orders undelivered due to incorrect or incomplete details supplied by the customer.
We understand that circumstances can change. If you wish to cancel or amend your order, please contact us as soon as possible after completing your transaction. You can request cancellation or changes up to 24 hours before your scheduled delivery date. Cancellations or amendments cannot be guaranteed after this timeframe, as your order may already be prepared or out for delivery.
If your cancellation is received in time, we will issue a full refund using the original payment method. If the flowers or goods have already been dispatched or created, cancellation may not be possible, and no refund will be issued except in cases of faulty or damaged products as described under our returns policy.
Please check your order confirmation and address any requests for changes to delivery details, messages, or products promptly to help us accommodate your requirements.
Your satisfaction is important to us. If the flowers or products you receive are damaged, significantly not as described, or faulty, please contact us within 24 hours of delivery. Where possible, provide photographic evidence to support your claim. We will arrange for a replacement or issue a refund upon verifying the issue, in accordance with your statutory rights.
Due to the perishable nature of fresh flowers, we cannot accept returns or offer a refund simply due to a change of mind. Please ensure you choose carefully when placing your order.
As a customer using Flower Delivery Haringey, you agree to:
We aim to provide high quality flowers and timely delivery across Haringey and surrounding areas. However, our liability to you in connection with any order is strictly limited to the value of that order. We will not be liable for any indirect, special, or consequential losses arising out of, or in connection with, the use of our website or the non-delivery of products, including but not limited to loss of income, revenue, profits, contracts, data, or goodwill.
Nothing in these Terms & Conditions shall limit or exclude our liability for death or personal injury arising from negligence, fraud, or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited by law. Your statutory rights as a consumer are not affected.
The content, logos, images, and materials featured on our website are the intellectual property of Flower Delivery Haringey or our licensors. These materials are protected by copyright and trademark law. You may use the website solely for personal, non-commercial purposes. Any reproduction, distribution, or commercial exploitation without our prior written consent is strictly prohibited.
Your privacy is important to us. Any personal information you provide when placing an order is used solely to fulfil your order, process payment, and improve our services. We do not share your personal data with third parties except as required to provide our services or as required by law. Please refer to our Privacy Policy for further details on how we collect, use, and store your information.
We shall not be liable for any failure or delay in performing our obligations under these Terms if such delay or failure results from events, circumstances, or causes beyond our reasonable control. These may include, but are not limited to, natural disasters, adverse weather, epidemics or pandemics, industrial disputes, governmental actions, or failure of suppliers or third-party services.
We reserve the right to update or amend these Terms & Conditions from time to time without prior notice. Any changes will be posted on this page, and orders will be subject to the Terms in effect at the time of ordering. It is your responsibility to review the Terms & Conditions each time you use our website.
These Terms & Conditions are governed by the laws of England and Wales. Any disputes or claims arising in connection with these Terms or the provision of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms & Conditions apply to all customers ordering online flower delivery to addresses within Haringey and the surrounding areas. By confirming your order via our website, you acknowledge and accept these Terms as a binding agreement between you and Flower Delivery Haringey.
If you have any questions regarding these Terms & Conditions, require clarification, or wish to request assistance with your order, our customer service team will be happy to help. Please refer to the contact details on our website for your preferred method of communication.
Thank you for choosing Flower Delivery Haringey for your online flower deliveries. We look forward to providing you with quality flowers and reliable delivery throughout Haringey and the surrounding communities.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Haringey, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Haringey.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
